How Can We Help You?
Do you have a question related to your Weekly Reader delivery, ordering, or current subscription? Weekly Reader's Customer Service
has provided a list of answers to the most frequently asked questions (FAQs) about Weekly
Reader or our middle school and high school publications. If your question is not answered below, please
email or call Customer Service at 1-800-446-3355. All emails will be answered within two business days. Questions How do I order Weekly Reader publications? How do I order Weekly Reader Skills Books? How do I request a catalog of Weekly Reader products? What is your FID#? When is the best time to order my subscription for the school year? How long will it take for me to see any changes I make in my order? When should I expect delivery of each issue? Where is my ScienceSpin? Can I order Skills Books for September delivery? How will I know you have received my order? When will my order start? I am not a teacher, can I receive Weekly Reader at my home? Can I place an order now and have my school or district send a purchase order later? How do I order Weekly Reader publications? The fast and simple way to place your order is to do so online at our Online Store. If you would rather order our products via telephone, you may do so by calling our toll-free number at 1-800-446-3355. Top of Page How do I order Weekly Reader Skills Books? You may order one of our many Weekly Reader Skills Books either on our web site at WeeklyReader.com or by calling our toll-free number, 1-800-446-3355. Top of Page How do I request a catalog of Weekly Reader products? Our Online Store lists all of the products that we have including our Skills Books. You can also order a paper catalog of Weekly Reader products by calling Customer Service at 1-800-446-3355. Top of Page What is your FID#? 13-3603780 Top of Page When is the best time to order my subscription for the school year? Ordering before July 14 helps to ensure that issue 1 will be waiting for your class in September. Simply estimate the number of students you will have. You may revise your order before October 31 and pay for only the final number of student copies you need. If ordering after July 14, please allow 3 to 4 weeks for delivery of your first issue. Top of Page How long will it take for me to see any changes I make in my order? It typically takes 3 to 4 weeks to have revisions or address changes reflected in your order. Top of Page When should I expect delivery of each issue? Generally, issues arrive 3 to 5 days before the actual issue date. If ordering after July 14, please allow 3 to 4 weeks for delivery of your first issue. Top of Page Where is my Science Spin? Top of Page Can I order Skills Books for September delivery? Normally, Skills Book orders are shipped upon receipt of your order, taking 2 to 3 weeks for delivery. If your school is closed over the summer, simply let us know at the time of ordering, and we will hold delivery until the middle of August. The books will reach you just in time for the opening of school. Top of Page How will I know you have received my order? If you order through the Web order form, you receive an immediate confirmation. If you order through the mail, you will receive an acknowledgement invoice about 2 to 3 weeks later letting you know your order has been processed. Top of Page When will my order start? You will start receiving your issues about 3 to 4 weeks from the time you place the order. Top of Page I am not a teacher, can I receive Weekly Reader at my home? Yes, just place your order, and we will be happy to send your subscription to your home. Top of Page Can I place an order now and have my school or district send a purchase order later? Yes, you can. You will be responsible for payment until a purchase order is received that clearly references your account. Top of Page |
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